Live two way chat
Here are a few ways in which you can benefit from two-way texting: Most businesspeople view SMS messages as singular messages, but the vast majority of modern smart-phones now display texts as conversations.This gives companies new opportunities to reach out and engage with their customers and employees.When the transaction is complete, your public Super Chat will be sent to all viewers in the live chat.A receipt will be emailed to you as a record of the purchase. Please see You Tube’s refund policies for more information.Whether it’s a visual demonstration of a complex product, a face-to-face beauty consultation, or a virtual evaluation of an insurance claim, live video chat adds another level of communication to your customer conversation.
If you notice an unauthorized Super Chat charge on your account, please contact our support team to request a refund.
When you want to win more customers by providing a highly personal online experience, live video chat can deliver a unique and engaging way to connect with visitors to your website.
When shopping online or browsing websites for information and answers, consumers often require a little help.
A study called “Making Proactive Chat Work” that was conducted by Forrester Research found the following: “Many online consumers want help from a live person while they are shopping online; in fact, 44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a Web site can offer.” An online chat system provides customers immediate access to help.
Wait times are often much less than a call center, and customers can easily multi-task while waiting.